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I am currently completing a business course in my spare time and a recent assignment asked me to think about the skills that I have learned from running my own business. I sat down and thought about it for a while and realised that actually, running my own small business (both Broadland Housekeeping and also Stalham Window Cleaning alongside my husband) has actually taught me an awful lot.....
A positive attitude
A strong work ethic
Accountability
Accounting and bookkeeping skills
Adapting to change
Administration skills
Advertising and marketing skills
Analytical skills
Attention to detail
Blogging
Branding
Budgeting
Business management skills
Critical thinking
Customer service and people skills
Daily planning
Diary management
Financial planning
Forward thinking
Graphic design
How to manage client expectations vs industry reality
How to work with vulnerable people with sensitivity, care and compassion
Money management
Organisational skills
Pride in my work
Problem solving
Product knowledge and how to make eco friendly choices
Professional cleaning skills
Sales and negotiation skills
Self confidence
Self reliance
SEO
Social media management
That people are willing to put their complete trust in me
Time management
Website design and maintenance
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