What Has My Cleaning Business Taught Me?

I'm currently working on a business course in my spare time, and a recent assignment required me to reflect on the skills I've gained from running my own business. After taking some time to think it over, I realised that managing my own small businesses - Broadland Housekeeping and Stalham Window Cleaning, which I run with my husband - has taught me a great deal.....

• Positive attitude

• Strong work ethic

• Accountability

• Accounting and bookkeeping skills

• Ability to adapt to change

• Administration skills

• Advertising and marketing expertise

• Analytical thinking

• Attention to detail

• Basic DIY skills

• Blogging

• Branding

• Budgeting

• Business management skills

• Critical thinking

• Customer service and people skills

• Daily planning

• Diary management

• Financial planning

• Forward thinking approach

• Graphic design

• Managing client expectations vs industry realities

• Working with vulnerable individuals with sensitivity, care and compassion

• Money management

• Organisational skills

• Pride in my work

• Problem solving

• Product knowledge and eco-friendly decision making

• Professional cleaning skills

• Sales and negotiation expertise

• Self confidence

• Self reliance

• SEO (search engine optimisation)

• Social media management

• Earning complete trust from clients

• Time management

• Website design and maintenance