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Writer's pictureBroadland Housekeeping

What Are The Qualities Of A Good Professional Cleaner?

Updated: Jul 10

Recently there has been a huge increase in the number of people entering the cleaning industry, both in Norfolk and the rest of the country. Anyone can grab a cleaning caddy and call themselves a 'professional' but it's a world away from a true cleaning professional - someone who is enthusiastic, experienced and running a business 7 days a week to the highest of standards. This is why it's important to do your research before hiring a cleaner. Excellence should be non-negotiable. Here's what I think an exceptional professional cleaner brings to your home and business.....



  • Attention to detail - A good cleaner is meticulous, careful and thorough. They will see things that many others don't and over your regular cleans, they will make sure all areas are rotationally cleaned so they are never missed.


  • Punctuality - A good cleaner will value your time and arrive promptly as scheduled, allowing you to plan your day with ease.


  • Respect for your home - A good cleaner will treat your space with care, respecting your belongings and your home, carefully vacuuming around furniture feet for example.


  • Clear communication - Open and honest communication is key. A good cleaner is personable and will listen to your needs, address concerns and provide clear instructions when necessary.


  • Reliability - You can count on a good cleaner consistently. They will show up when expected, can work independently, manage their time effectively and deliver a consistent level of quality every time.


  • Versatility - A good cleaner is versatile and adaptable, able to handle various cleaning tasks and adjust to your changing needs.


  • Environmentally conscious - A good cleaner will use eco-friendly products and practices where possible, showing a commitment to both your health and the planet.


  • Scheduling flexibility - Understanding that life can be unpredictable, a good cleaner will offer scheduling flexibility to accommodate your busy lifestyle.


  • Trustworthiness - A good cleaner is honest, trustworthy, fully insured, DBS certified and can be relied upon to work in your home, even when you're not there.


  • Professionalism - A good cleaner will maintain a professional demeanour and have excellent customer service and interpersonal skills, ensuring a positive and respectful working relationship.


  • Problem solving - When faced with challenges or specific cleaning needs, a good cleaner is proactive and resourceful in finding effective solutions.


  • Continuous improvement - A good cleaner is committed to improving their skills and staying updated on the latest cleaning techniques and products. They are highly knowledgeable and trained with regards to health and safety, cleaning chemicals and supplies and they have persistence, patience and commitment to get a job done to the highest started.


When you choose Broadland Housekeeping, you are not just getting a cleaning service, you're investing in peace of mind and a cleaner, more comfortable living space. I aim to embody these qualities at all times to ensure your home is a haven of cleanliness and tranquillity. This job is not for everyone. It takes someone who can not only clean to a professional standard (this is not the same as in your home), but communicate with clients and fellow professionals. It's not enough that you love to 'Hinch' although it does help to love what you do. We are all on a constant learning curve of new techniques and products to keep us efficient whilst maintaining high standards.

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